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You are here: Home / blogging / HostGator is my New Best Friend

HostGator is my New Best Friend

If you tried to access ohamanda.com in the last 12 hours, you probably got nothing. Because that’s what there was. Nothing. No posts.

blogging

Nothing but a search bar and a note that said, NOT FOUND. Ya think?!

This morning the sidebar and top navigation bar was gone. So, I sent an impassioned email to my personal tech guy, my brother Jason.

As we poked around my blog and my control panel, I got more and more sick. Every single post was GONE from my dashboard. NO POSTS. Every single thing I’ve written in the last 3 years GONE!

He chatted with my host, Host Gator for a minute. They told him I could do a relaunch. Or a reinstate. Or some kind of re-something but it would cost money and I had to fill out a request form.

Jason had to go back to work and do actual real-life stuff, so I got on a live chat with Host Gator help. Here’s my conversation with help tech, Trevor Ne:

i love hostgator

Did you read it? Because those are my real words. Can you hear the terror in my voice? The relief?!

Thank you, Jason! Thank you, Host Gator! Thank you, Trevor Ne!


linked to Diaper Diaries’ Things I Love Thursday

Category: blogging

❮ ❮ Men in Black. A Retro Photo.
New Mom’s Bible ❯ ❯

Comments

  1. Rachel ~ Southern Fairytale says

    August 26, 2010 at 9:06 am

    WOOT! Yep, I wrote this same post last week!!!
    YAY Host Gator!
    So glad you’re back up and running, it’s terrifying isn’t it.
    I hope that you have backups emailed to you daily, I do!

  2. [email protected] says

    August 26, 2010 at 9:10 am

    Wonder what they did?! The wordpress techie in me needs to know!

    • oh amanda says

      August 26, 2010 at 9:36 am

      He said the database was crashed. Who knows?!

  3. vanessa says

    August 26, 2010 at 9:43 am

    phew! I thought for sure it was a redesign thing! Glad it all worked out!!

  4. Paul says

    August 26, 2010 at 9:46 am

    This post reminds me that I haven’t backup in a while…

    Points for Hostgator though! I’ve been quite happy with them.

  5. courtney says

    August 26, 2010 at 9:52 am

    I have had similar interactions with Hostgator live chat for our church site and they are fantastic!

  6. Alicia's Homemaking says

    August 26, 2010 at 9:52 am

    SWEET!
    I must say, if this happened to me on blogger right now, I could never count on that type of support! Do you see that *I’m probably going to move to self-hosted WP* look on my face?

  7. Mary @ Giving Up on Perfect says

    August 26, 2010 at 10:32 am

    Wow. I would have FREAKED! I’m so glad everything is back!!!

  8. Lisa~ says

    August 26, 2010 at 12:29 pm

    Yikes! Thank heavens for Host Gator and for Jason! It makes me think again about calling one of those companies that will turn your blog into a book. I am counting on this for when I am old and my grandchildren want to see pictures of their parents when they were little. Who has time to scrapbook AND blog? Lisa~

  9. Mandi @ Organizing Your Way says

    August 26, 2010 at 12:35 pm

    (whew)

    And now’s where you’re supposed to encourage everybody to back up their blog VERY regularly: http://codex.wordpress.org/WordPress_Backups

    😛

    • oh amanda says

      August 26, 2010 at 1:58 pm

      That was my next action point!!

      a

  10. [email protected]_catholic says

    August 26, 2010 at 1:21 pm

    What a potential disaster! So glad Hostgator was able to work their “magic” for you.

  11. Leigh says

    August 26, 2010 at 2:14 pm

    ugh – that even makes me sick to my stomach for you just thinking about it!

  12. Tricia says

    August 26, 2010 at 2:25 pm

    Glad everything is up and running!

  13. Heather @ Not a DIY Life says

    August 26, 2010 at 3:16 pm

    YAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  14. Erika says

    August 26, 2010 at 3:19 pm

    ugh…that just makes me feel sick and relieved for you all at the same time!! Makes me realize how little I know when it comes to the blogging world and how much (how oh so very much!) I need to learn!!

    So, so glad everything is back to normal and nothing is lost!!

  15. Nancy @ The Affordable Mouse says

    August 26, 2010 at 3:23 pm

    I’ve used Hostgator for about a year now and one of the reasons was the recommendation I got for their fantastic customer service…which I have used several times now (although nothing like your problem thank heavens!). They are awesome and I continue to be impressed…..Oh, and echoing the comments about getting back-ups emailed to you. 🙂

  16. Natalie says

    August 26, 2010 at 7:05 pm

    I understand that feeling!!! I did go to your site, and I wondered what the deal was, but thought maybe it was a problem on my end. Glad it was so quickly rectified.

  17. Andrea @ Simple Organized Living says

    August 27, 2010 at 2:05 pm

    I feel your pain. About 2 months ago, I thought I lost my entire e-newsletter list (over 1000 people!) I went crazy and was on the phone/email with 3 or 4 tech guys before I figured out what was wrong. Now I have a back up of everything!

    Glad you got it figured out!

  18. phan mem diet virus says

    July 16, 2012 at 6:45 am

    This is getting a bit more subjective, but I much prefer the Zune Marketplace. The interface is colorful, has more flair, and some cool features like ‘Mixview’ that let you quickly see related albums, songs, or other users related to what you’re listening to. Clicking on one of those will center on that item, and another set of “neighbors” will come into view, allowing you to navigate around exploring by similar artists, songs, or users. Speaking of users, the Zune “Social” is also great fun, letting you find others with shared tastes and becoming friends with them. You then can listen to a playlist created based on an amalgamation of what all your friends are listening to, which is also enjoyable. Those concerned with privacy will be relieved to know you can prevent the public from seeing your personal listening habits if you so choose.

  19. Kindle Covers Canada says

    July 19, 2012 at 3:36 am

    Great informational blog! I love your writing style – Awesome work Thank you!

  20. kore dizileri izle says

    July 25, 2012 at 1:41 am

    i cant get how you are able to share like this wonderful posts admin a lot thanks

  21. Deangelo says

    July 25, 2012 at 1:36 pm

    I needed for this blog post admin truly thanks i’ll appear your next sharings i bookmarked your blog site

  22. Where to buy a Kindle in Canada says

    August 5, 2012 at 12:58 am

    Thanks for sharing your opinions and thoughts this is great article!

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