Yeah. Could I get any more blunt?
Remember my family vacation post? Well, we’re still planning on a cruise and Lydia needs a passport. It takes 12billion years to actually get it in our hot little hands, so we didn’t want to waste any more time. I looked at 2 websites, called 3 post offices and the USPS toll-free number. I found a post office about 30 minutes away that doesn’t require appointments for passports.
Before we go any further, you should know BOTH parents have to accompany a child to get a passport.
Now, we drive 30 minutes to the post office and see a gigantic line. I’m looking around for a passport window, or a pile of forms or something and finally see a sign that says “Passports. Hours 9-4.” Great! We’re right on time. One of the postmen (mail clerks? employees?) sees us by the sign and asks us if we have the “new forms”.
Me: New forms?
Mail Guy: Yes, we just got new forms on February 1st.
Me: You don’t have them here?
Mail Guy: No. We just got new forms on February 1st. You have to download them.
DH: We live 30 minutes away.
Mail Guy: Well, you can download them across the street at Kinko’s. They charge you a fee, though.
Mail Guy: How old is she? (pointing to Lydia)
Mail Guy: Do you have her picture?
Me: No. Don’t you do them here?
Mail Guy: Yeah, but we’re not good with kids. You can just go get them taken at Walgreen’s or CVS. So, just bring back your forms and your pictures before 4 and we’ll help you out.
DH: Uh, thanks.
Me: FOR NOTHING!
Are you believing this?! They don’t have the FORMS?! I have to download them and bring them to the post office myself?! Did I mention that I called 3 post offices, went to 2 websites and called the USPS toll free number? And did I mention that NOT ONE OF THEM told me I needed to bring MY OWN forms!
So, we drive home, give Lydia a nap, DOWNLOAD the forms and then head to the post office again. When we get there at 3:55 (oops!) they are not happy to see us. We spoke to at least 3 different people, none of which smiled or were remotely friendly. Lydia got her picture taken like a pro. Then we paid a ridiculous amount (3 digits!) for it to be expedited so we can get it in a mere two weeks!
If there was a candidate running on a FIX THE POST OFFICE ticket, I would vote for him in a heartbeat.